Course Description

HR-006 - Facilitation Skills

AIM

To equip people with the knowledge and skills required to be an effective facilitator.

TARGET AUDIENCE

All managers, group leaders and trainers who have little or no previous training in facilitation skills.

• What is facilitation?
• Contrasting facilitation to other roles
• Observation and recording
• Facilitation exercises
• Intervention style feedback
• Intervention skills
• Stages of running a facilitation event
• Active listening
• Group stages, interactions; roles

DURATION

2 DAYS