Course Description

MS-001 - Appraisal Interviewing

APPRAISAL INTERVIEWING COURSE

AIM

To allow managers and supervisors to gain a better understanding of the appraisal process and then practise the skills required for a successful appraisal interview.

TARGET AUDIENCE

Aimed primarily at developing the appraisal interviewing skills of managers and supervisors who have had very little or no previous formal training for appraisal interviewing.

• What is performance appraisal?
• Benefits of a good appraisal system
• Key skills required
• The appraisal process
• Communication skills
• Questioning
• Listening
• Role play exercises
• Action plans

DURATION

2 DAYS