Course Description

PS-002 - Negotiating Skills

NEGOTIATING SKILLS COURSE

AIM

To identify the process of negotiation and practise the key skills involved.

TARGET AUDIENCE

Aimed primarily at developing the negotiating skills of sales staff who have had little or no previous formal training in negotiation. It can be very easily adapted, however, to apply to any negotiating situation e.g. wage bargaining etc.

COURSE CONTENT

• What is negotiation?
• Understanding organisational and personal needs
• Preparing for negotiation
• The negotiation process
• Trial proposals
• Gaining agreement
• Searching for variables
• Communication skills
• Tactics in negotiation
• Final preparation time
• Identifying negotiating opportunities

DURATION

2 DAYS