Figure 1. Pie Chart Showing the percentage of CV’s submitted on days following receipt of an official requirement:

All CV’s that are submitted via the web-site will be entered and responded to within one workday. Any candidate who submits their CV to Heston by e-mail is asked politely to add their CV via the web-site to ensure they are added to the database within one workday. All CV's that are received by e-mail are tracked, to make sure they have replied.

To improve the information available to our candidates, and the frequency we receive information from candidates, Heston use a Candidates Area within our Website which is a secure location for each candidate registered with us, to access their own personal information, give them access to additional information on requirements they have applied for, communication tools directly with Heston and candidate services such as CV preparation assistance, and Interview assistance.

Figure 2: Screen Shot of Heston Candidate Area

By structuring the type of information available to candidates, Heston is able to provide an automated response to registered candidates via an online forum. The forum provides more accurate information, than using e-mail to request information, and the candidates are able to view information that they are interested in.

Heston ensure that CV’s submitted to client fulfill basic criteria, and are final-checked and authorized for preparation flaws prior to being submitted to the client. Heston also, manage a global CV control of each candidate registered with Heston, which is available through the company intranet, to avoid duplication of work, and to increase response time to clients.

All requirements from each Heston office are managed through the Company Recruitment database, where communication between offices, candidates and clients are recorded, as they happen. Candidates are sent standard information from the recruitment database, and are required to fill out the necessary procedures on-line, as well as reminders, and SMS prompts.

Heston understand that it is difficult to assess a candidates CV based on CV alone, and so have developed a format to improve the information available from the candidate in line with specific requirement.

An Executive Brief is available for each candidate to complete along with their application, to define specific experience in line with the clients requirements, as stated in the clients Job Description. Where necessary, Heston include the Executive Brief with the candidate application to the client.

Heston use information stored on previous requirements as an essential start to new requirements as well as standard search procedures. By evaluating the success of previous submissions, Heston is able to quickly build a list of technically suitable candidates for client requirements.

CV’s are received free of charge from speculative candidates, checked and registered into the Heston Recruitment Database, at any time a CV is received by a candidate. Staff and Procedures are in place to continuously collect CV’s and add them into the database.

CV’s are received via:

Heston Website – CV Submission Form

In Person

Fax or Mail

E-Mail

Figure 3 – Screen Shot of Heston Website – CV Submission Form

CV’s are collected from each Heston office and added at source into a Temporary Database, to be screened, and registered by the Central Administrative Office.

CV’s received are stored in a Temporary Database, prior to being registered in the Recruitment Database. A Personnel Coordinator will review each CV to ensure the following: