NVQ/SVQ in Management Level 4
Who is it for?
The NVQ/SVQ in management at Level 4 is for you if you are a practising
manager with responsibility for:
Allocating work to others
Achieving specific results by using
Carrying out policy in your defined
area of authority
Controlling limited financial budgets
Contributing to broader activities,
such as change programmes and recruitment
If you are aspiring to become a
manager at this level but not yet working as one, you will find the
Standards in this NVQ/CVQ a useful guide to what will be expected of you.
You can also use the knowledge requirements as the basis of a programme of
study to prepare you for a management position. However, you will not be
able to obtain an NVQ/SVQ until you can show that you actually perform to
the standard required.
If you have been a manager, but are currently unemployed, you may be able to
obtain an NVQ/SVQ. You will still need, however, to demonstrate your current
competence, perhaps by using evidence from your previous employment, or by
demonstrating your competence through a work placement.
What do you do?
First of all, you must decide whether this qualification is for you (see
previous section). The Standards are presented in units. Some of these units
are mandatory, ie you have to demonstrate you are competent in these
units if you wish to obtain and NVQ/SVQ. Other units are optional,
i.e. you can choose which of these units are most relevant to the work you
do and demonstrate you are competent in these options.
To prepare for the qualification, you need to ask yourself three questions
about each of the units which are relevant to you:
Do I consistently perform to the
Do I have the evidence to prove it?
Do I have the knowledge and
understanding required to perform in other contexts and circumstances,
should they arise?
If the answer is yes to all the above
for a particular unit, you can prepare yourself for assessment in that unit.
You must provide evidence to prove to an assessor that you consistently meet
all the performance criteria.
If the answer is no to any of these three questions, you will need to do
some work before you are ready for assessment.
If, for example, you feel that you do not consistently perform to the
standard required, you will need to change your behaviour or the way you go
about your work in order to meet the standard. This will result in an
immediate impact on your performance at work.
You may feel that you perform to the standard but do not have the evidence
to prove it. In this case, you will need to think about the work activities
you will be doing in the future, and what evidence of your competence these
can provide. You can then gather the evidence as you work.
On the other hand, you may have evidence to show that you perform
effectively in your job, but would require greater knowledge, understanding
and skills if you had to work in other contexts or circumstances. Here you
would need to identify appropriate training or development opportunities to
increase your knowledge and sharpen your skills.
When you think you have sufficient evidence to prove that you are competent,
you can present this to an assessor at an approved centre. You can agree
with your assessor whether you present your evidence unit by unit (you can
obtain a certificate for each unit achieved), or whether you present
evidence for a group of units, or for the whole qualification, together.
When you register with an approved centre, you will usually be allocated an
adviser or mentor whose job it is to help you identify what training and
development you require and to guide you through the process of preparing
your evidence for assessment. Your adviser or mentor will normally be a
different person from your assessor.
Unit A2: Assess Candidates’ Performance through
This Unit replaced D32 Assess Candidate Performance and is appropriate
for you if you are involved in:
Assessing candidates against the agreed standards
Planning assessments with candidates
Giving feedback to candidates on your assessment
How long does it take?
Although there are no set timetables for obtaining an NVQ/SVQ in Management
Level 4, most managers take between 9 months and 18 months. However, it is a
good idea to agree an assessment plan with your adviser and assessor. This
will provide you with a target to achieve and some milestones against which
you can measure your progress. Changes in your work or personal
circumstances can always be accommodated by renegotiating this plan.
What dies it cover?
The NVQ/SVQ in Management Level 4 covers the full range of general
management activities which managers working at this level are expected to
carry out. It does not, however, cover specialist functions (such as sales,
accounting or engineering) which are covered by other, specialist NVQ/SVQs.
Management activities are divided into four generic key roles: manage
activities, manage resources, manage people and manage information. The NVQ/SVQ
in Management Level 4 requires you to take units from each of these key
What are the benefits?
NVQs/SVQs in management first became available in 1991, but already some
clear benefits are emerging:
Individuals benefit because:
You can build on your strengths and
focus training and development on the areas in which you need to improve
You do not waste time studying things
you already know
You can plan your preparation for your
qualification to fit in with your work and personal commitments and adjust
your plans in the light of your progress and contingencies
You can choose the way in which you
learn to suit your preferred learning style
You receive a certificate recognising
your competence as a manager
Organisations benefit because:
They can have confidence that their managers, and
those they are recruiting with NVQs/SVQs, are competent to carry out the
responsibilities allocated to them
They can compare the quality of their employees
with other organisations, using the Management Standards as the benchmark
Their training costs are reduced, as training
becomes more clearly focused on the knowledge and skills managers need to
perform effectively and develop their careers
Their human resource activities become integrated
as management training and qualifications clearly link to other
activities, such as performance appraisal, coaching, recruitment and
Communication improves as managers begin to use a
common language and an empowering culture develops
The community benefits because:
The country’s labour pool becomes better skilled
and better qualified
NVQs/SVQs provide a common currency which helps
employers to select those managers with the competence they require
Individuals become better able to cope with changes
in jobs and to transfer their skills from one context to another
The international competitiveness of the country
increases as we use our human resources more efficiently
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